OJT - Day 2.

hey all.
didnt really post much since i got back from KL. sorry la. elok la still getting use to working lifestyle..today...its day2 at telecom contact center in 58th floor KOMTAR.

started at 8.30am, i reach the office after being in the rain, yet again.. shoes were wet, my back, bag and calf were all wet. crappy way to start a working day imo. had to wait for them to dry while wokring .

we had a mentor-menti thingy. so at about 9am. i was attached to a senior. andrea was her name. form sabah. been with telecom for 9 months now. kira pro la. so she taught me stuff bout the system and the ways to answer calls. fast forward.. by 4.15pm, she ask me to try la. me being my not ready self, tried my best to do it. when the 1st call came. zomg i was soooooooooo nervous la.. just like the 1st time i call the girl i like... lol.. takut takut nia..i was so lucky that my 1st 4 calls were prank calls. so kira super lucky la. by 4.25pm i had my 1st real call. but due to my unhappeningness, andrea took over la. so kira ok la. :) andrea left at 4.30pm.

now i was trasnfered to another mentor. this time also another girl. her name was shah i think or izuan / izula or something, i didnt really get her name la. she also been here for 9 months. kira pro also. semua mentor ni get the max pfp (performance) bonus wan. so all contoh bagui. after chit chating, we also know something bout each other la. kira macam bekenalan. she more outspoken a bit. on the plus side she can speak english. she form kelantan but now working here. her bday just passed nia, 21st sept. then she pro in ping-pong also. i think single also la. i didnt ask la. so she also got ask la. bday etc , single or not. family backgorund. etc la. then i also got chance to answer one call lo. with my nervousness, i missed out many crucial questions lo. so she gave me a briefing la. then she took over after that. by about 6.15pm. we were done. got back to the training room, then was told to prepare to answer calls tomorrow.

so looking forward to tomorrow :)

GG.